Systems & Symbols: How Microsoft Office Should Evolve in an AI-Powered Workflow

There’s a moment in every technological shift where the tools we use start to feel less like tools and more like obstacles, like the software equivalent of a well‑meaning coworker who insists on “helping” by reorganizing your desk every time you stand up. That’s where we are with Microsoft’s current Copilot ecosystem: a constellation of brilliant ideas wrapped in just enough friction to make you wonder if the future is arriving or buffering. And nowhere is that friction more obvious than in the gap between Pages—the place where thinking actually happens—and the rest of the Microsoft Office universe, which still behaves like a gated community with a clipboard and a dress code.

Pages is the first Microsoft surface that feels like it was designed for the way people actually work in 2026. It’s nonlinear, conversational, iterative, and—crucially—alive. It’s where ideas breathe. It’s where structure emerges. It’s where you can build something with an AI partner who remembers what you said five minutes ago and doesn’t require you to save a file named “Draft_v7_FINAL_really_FINAL.docx.” Pages is the closest thing Microsoft has ever built to a cognitive studio, a place where the process is the product and the thinking is the point. And yet, for all its promise, Pages is still treated like a sidecar instead of the engine. It can’t read half the files you actually work with, and the ones it can read require a ritual sacrifice of formatting, structure, and your will to live.

Take Excel. Excel is the backbone of the modern world. Entire governments run on Excel. Fortune 500 companies have billion‑dollar decisions hiding in cells that haven’t been updated since 2014. And yet, if you want to bring an Excel file into Pages—the place where you actually think about the data—you have to export it to CSV like it’s 1998 and you’re trying to upload your high school schedule to GeoCities. CSV is not a format; it’s a cry for help. It strips out formulas, relationships, formatting, and any semblance of structure, leaving you with a flat, dehydrated version of your data that Pages can technically ingest but cannot interpret in any meaningful way. It’s like handing someone a novel that’s been shredded into confetti and asking them to summarize the plot.

And then there’s Access. Access is the quiet workhorse of the Microsoft ecosystem, the database equivalent of a municipal water system: invisible until it breaks, indispensable when it works. Millions of small businesses, nonprofits, schools, and internal teams rely on Access databases that contain years of accumulated logic—relationships, queries, forms, reports, the whole Rube Goldberg machine of real‑world data management. And yet Pages, the supposed thinking environment of the future, looks at an Access file like a cat looks at a cucumber: vaguely alarmed and absolutely uninterested. If you want to analyze an Access database with Copilot, you’re back to exporting tables one by one, flattening relationships, and pretending that losing all your schema is a normal part of modern knowledge work.

This is the part where someone inevitably says, “Well, Pages isn’t meant to replace Office.” And that’s true. Pages isn’t a document editor. It’s not a spreadsheet tool. It’s not a database manager. It’s the place where you think before you do any of those things. But that’s exactly why it needs to be able to read the files you actually use. A thinking environment that can’t ingest your world is just a very elegant sandbox. And the irony is that Microsoft already solved this problem decades ago: Word can open almost anything. Excel can import almost anything. PowerPoint can swallow entire file formats whole. The Office suite is a digestive system. Pages, right now, is a tasting menu.

The real fix isn’t complicated. Pages needs native ingestion of Office files—Excel, Access, Word, PowerPoint, OneNote, the whole ecosystem. Not “export to CSV.” Not “copy and paste.” Not “upload a PDF and hope for the best.” Native ingestion. Open the file, read the structure, understand the relationships, and let the user think with it. Let Pages become the place where ideas form, not the place where ideas go to die in a tangle of manual conversions.

And while we’re at it, Pages needs an export button. A real one. “Export to Word.” “Export to Pages.” “Export to whatever surface you need next.” The fact that this doesn’t exist yet is one of those small absurdities that only makes sense if you assume the feature is coming and everyone’s just politely pretending it’s already there. Right now, the workflow is: think in Pages, build in Pages, collaborate in Pages, then manually copy everything into Word like a medieval scribe transcribing holy texts. It’s busywork. It’s clerical. It’s beneath you. And it’s beneath the future Microsoft is trying to build.

The truth is that Pages is the most forward‑looking part of the Microsoft ecosystem, but it’s still living in a world where the past hasn’t caught up. Word is a cathedral. Excel is a power plant. Access is a municipal archive. Pages is a studio apartment with great lighting and no plumbing. It’s beautiful, it’s promising, and it’s not yet connected to the rest of the house.

But it could be. And when it is—when Pages can read everything, export anywhere, and serve as the cognitive front door to the entire Microsoft universe—that’s when the future actually arrives. Not with a new Copilot surface or a new AI feature, but with the simple, radical idea that thinking shouldn’t require translation. That your tools should meet you where you are. That the place where you start should be the place where you stay.

Until then, we’ll keep exporting to CSV like it’s a perfectly normal thing to do in the year 2026. But we’ll know better.


Scored by Copilot. Conducted by Leslie Lanagan.

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